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Privacy Policy

Bandofsisters is committed to protecting your privacy and giving you a safe online experience. Bandofsisters recognises and values the protection of your personal information. This privacy Policy applies to all services offered by bandofsisters. This Privacy Policy sets out:

  • Our approach to ensure that you are informed about how we collect, hold and use your personal information, and under what circumstances we may disclose your personal information.

  • The Privacy Policy also outlines your rights to, and the method of, gaining access to, seeking corrections of, and having deleted, your information we hold.

  • The Privacy Policy provides information about the enforcement of this policy, how you can approach us about your privacy-related concerns and complaints, and how we will deal with such communications.

Through this Privacy Policy we have aimed to be as clear, open and transparent as possible about these matters, but if you have any questions, do not hesitate to contact us at kate@bandofsisters.com.au.

 

Information We Collect and How We Use It

 

Log Information

When you access the services of bandofsisters via browser, application or other clients, our hosting service Wix.com servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or account.

 

Traffic Information

When you access the services of bandofsisters via browser, application or other clients we record certain information using our traffic analysis tool, Wix.com. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request or one or more cookies that may uniquely identify your browser or your account.

 

Signing up to the Website

When you sign up to become a bandofsisters member via our website, which is located on the bandofsisters Website, we will usually only ask for the following information:

  • first name;

  • last name;

  • email address;

  • telephone number

  • professional profile information;

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We may ask you to nominate a User Name, a Display Name and a Password. We will not collect Personal Information unless the information is reasonably necessary to establish an account for you and provide our services to you.

 

Your Personal Information, including your email address, will be used, either on its own or as part of aggregated data, for the following primary purpose:

  • Providing you with news and information about our services and functions;

  • Purposes necessary or incidental to the provision of our services and functions;

  • To ensure the proper functioning of our Website including customising and improving your online experience with us;

  • To ensure the proper functioning of bandofsisters;

  • Personalising your experience with our services, for example through connectivity with social media services;

  • To assist bandofsisters with our marketing, planning, workshop development and research requirements; and

  • Sending you marketing and promotional material that we believe you may be interested in and otherwise communicating with you about our services.

 

Access to your Personal Information

In most cases, you have the right to access the personal information that we hold about you. If you wish to access your Personal Information or obtain more information about how we process it, please contact our Privacy Officer at kate@bandofsisters.com.au.

 

Retention of your personal information

If you have a membership with bandofsisters, or are signed up to receive our communications, we will retain your Personal Information for as long as your account is active, or as needed to provide you with our services. We will also retain and use your Personal Information for as long as someone could bring a claim against us, and as necessary to comply with all other legal obligations and regulatory requirements, to resolve disputes and to enforce our agreements.

 

Unsubscribing from our email database

To unsubscribe from our email database, please do so via any link or function contained in an email, via the Website or send an e-mail to with “UNSUBSCRIBE” typed into the subject line of the email. Note that, while you maintain a bandofsisters membership, you are unable to unsubscribe from certain types of e-mails, such as important updates (including information about your account, security concerns and technical issues). Please de-activate your membership if you would like to unsubscribe from that correspondence.

 

User Communications

When you send an email or other communications to bandofsisters, we may retain those communications to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services but never send your communications that are not related to your inquiry.

 

Third Party Applications

Bandofsisters may make available third-party applications such as plugins, modules or extensions through its services. The information collected by bandofsisters when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their Privacy Policies. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Other Sites

This Privacy Policy applies to bandofsister’s services only. We do not exercise control over the sites displayed as search results, sites that include bandofsisters services or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect and improve our services and develop new services

  • Protect the rights or property of bandofsisters or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. Hosting service Wix.com processes personal information on its servers in the US.

 

Choices

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the bandofsisters features and services may not function properly if your cookies are disabled.

 

Information Sharing

Bandofsisters only shares personal information with other companies or individuals outside of bandofsisters in the following limited circumstances:We have your consent. We require opt-in consent for the sharing any sensitive personal information.If we provide such information to our trusted businesses or persons for the purpose of processing on our behalf. We require that these parties agree too process such information based upon our instructions and in compliance with the Privacy Policy and any other appropriate confidentiality and security measures.We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues or (d) protect against harm to the rights, property or safety of bandofsisters, its user or public as required or permitted by law. If bandofsisters becomes involved in a merger, acquisition, or any form of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different Privacy Policy.

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Information Security

We take appropriate security measure to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to bandofsisters employees, contractors or agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and maybe subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

 

Enforcement

Bandofsisters regularly reviews its compliance with its Privacy Policy. When we receive formal written complaints, it is bandofsisters policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between bandofsisters and an individual.

 

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

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